‘Reliability is one of the pillars on which Omet has built its reputation. We have prioritised market satisfaction by increasing the precision of diagnostics and implementing a digitalised value chain to achieve interactive and real-time assistance capabilities,’ explains sales & marketing director Marco Calcagni.
Spare parts department manager Marco Pagani adds that the dedicated warehouse and extended warehouse management system are helping the company to maximise efficiencies and guarantee express shipments on the same day it receives the request. ‘This ensures customers receive the right spare part, in the right place, at the right time so that they can maintain the highest levels of productivity,’ he notes.
Click here to read in the E-mag.