As a result, two consultants – Louis Klopper and Glen Mc Kay – have been appointed as general managers at LR Plastics. ‘They have joined LR to implement and oversee our transition to a more structured business approach run on systems,’ says Dudley.
The restructuring that began in May this year has already yielded positive results and LR is going from strength to strength as the company’s efforts are refocused on growth and achieving preferred supplier status.
LR quality – the difference
‘The ethos at LR has always been to exceed client expectations and all our production processes are monitored with the use of Six Sigma methodologies, implemented to transform the entire company into a centre of excellence,’ Byron maintains.
All LR’s QC programmes conform to SPC (Statistical Process Control) guidelines where traditional QC systems focus on detecting and correcting commercial, industrial and design defects. SPC applies statistics to measure, monitor and understand the variability of LR’s processes and transform data into information that can be actioned immediately.
SPC also incorporates Datalyzer, a software program that analyses inspection data on a real-time basis and compiles a performance report – for example predictable quality measured for both ink manufacturing and printing. ‘We manage a complex process with many factors influencing product quality,’ says Byron. ‘Additionally, our business improvement initiatives focus on maximising customer value throughout the supply chain,’ he continues. ‘We question everything we do, challenging ourselves to make fewer mistakes. Specific methodologies and processes monitor, improve and control each production step to create a state of predictability. It enables a shift strong enough to alter the historical pattern and make a breakthrough in everything we do,’ he confirms.
‘Unfortunately, some of our restructuring under the auspices of our new general managers has caused rumours in the industry, incorrectly identifying our actions as “due diligence”. This is emphatically not the case. No consideration has been given at any time to selling the company or any part of it. As a matter of fact, a stronger LR Plastics is already emerging from this process,’ Byron asserts.
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