How long has Manta Freight Logistics been active in the packaging and printing sectors and what type of services do you offer?
We established the company in 2001, and in 2008 started to offer these sectors ocean freight (full container and groupage) import and export services, airfreight consolidation and express services, full warehousing services (short- and long-term), national delivery, customs brokerage as well as crating and rigging services.
What do you believe differentiates Manta from competitors in this sector?
We are a medium-sized and owner-operated business that is very sector focused and personalised in its approach. We strive to always provide customers with a great experience through on-time, accurate communications and competitive prices. We have established key agents working with us globally to secure the best pricing, quicker transit times and space for our customers’ needs. In addition, we ensure one point of contact for either air or sea shipment from the date of order through to final delivery.
What is your customer service philosophy and approach to building partnerships?
Manta Freight stands for ethical and trustworthy principles. Building trust is key to lasting business relationships. We listen carefully to our customers and work closely with them to solve supply chain and logistical challenges, especially when third-party providers like shipping lines, airlines and port authorities fail in terms of efficiencies and delay the possibility of moving cargo.
What are Manta’s predictions for sea and air freight to South Africa from Europe and Asia in 2023?
Air and ocean freight from Europe will continue to be challenging as energy pricing soars with raw material shortages also playing a role in stalled ex works availability. Vessels and airlines continue to be in high demand from Europe. Although freight rates are stable, fuel surcharges will fluctuate. The war in Ukraine is also concerning as it impacts directly on many countries.
Asian freight rates continue to drop, bringing much-needed relief to importers from China and Taiwan. Space and availability of equipment have also significantly improved.
What is the situation at SA’s ports?
South African ports are underperforming and delays are not just weather related. Booking platforms only allow a certain amount of collections per day so the average turnaround time from when a vessel berths to collection is about five days.
What is Manta’s 2023 approach?
Despite various factors, including rand weakness and a contracted economy, Manta continues finding solutions via competitive pricing and personalised service. We thank our loyal customers for their valued trust in and support of our team.
